Have you successfully helped launch B2B products that make users smile every day? At my client the Engineering team has created a QA product line that is sold to multiple customers around the world. They need your help to create a customer journey that takes our Software-as-a-Service (SaaS) product suite to the next level.

As a product designer, you will oversee product suite’s full lifespan and the user experience (UX) of our product line. You will be responsible for helping reach business objectives and usability, incorporating behavioural design, making the product suite an essential toolkit in the workday of every Mendix Developer around the world.

Context and team

The team is a start-up within a mature organisation with lots of knowledge of SaaS products and a clear growth strategy. They are a highly-motivated team operating internationally, comprising five developers, a product manager, a dedicated sales team, a support team and a manager, all with just one goal in mind: letting the SaaS solutions break through internationally in the field of QA software! We achieve this through entrepreneurship, responsibility, expertise, and creativity.

What you would do day-to-day

• You immerse yourself in the products, profile the target group, and lay down a strategy to create an awesome user experience in the product suite that aligns with our business goals.
• You are responsible for user research, data analysis, information architecture, wireframing, prototyping, user journey mapping and interaction design, user empathising, persona’s and the look and feel (UI) including color, font, copy and animation (this last bit could be outsourced if not in your skillset).
• You will also support developers through the launch process, as well as work alongside marketing and product management to ensure synergy between the brand and the product. You are the guardian of the product suite: ensuring it’s the most relevant, cost-effective and functional product it can be and that all our stakeholders (end-users, decision-makers, as well as our team and C-level) are happy.

In all this, you will work closely with the Engineering team and Product Manager, who are fully prepared to share all the knowledge they have. In terms of work, among the things we think you might tackle first are: mapping the current customer journey and identify pain points through the product portfolio, creating a customer-driven design and user flow, improve ways to gain insight into our users and incorporate design in Product Discovery. But you’re the expert and so you set up the basics, capitalising on your knowledge and experience to make this a success!

The products

The products enhance software quality, specifically for customers who use or develop software based on the Mendix Platform. Mendix is a software platform used worldwide (it’s part of Siemens), and it’s expanding rapidly with 100% growth annually. Right now my client has three excellent products and already a great set of customers in NL, UK, USA, DE and Asia who now use these products. They will also launch there fourth product this year.

What you will have

At least 3 years’ experience in B2B SaaS product design (not just UX experience but actual Product Design experience).

A higher vocational way of working and thinking (master’s degree preferred) and a specialisation in, for example: Interaction Design, Product Design

A love of IT products for developers and an understanding of application development

A proven track record in in translating complex functionality to simple user interactions (hands-on)

Experience conducting research

Experience partnering with engineers to release features, products, and/or services

A strong user empathy and growth mindset

Fluency in English

A sense of humor!

And you are enterprising, analytical and you’re orderly and a collaborator

The offer

You’ll be part of an organisation of 200 highly-motivated and professional colleagues, and you’ll be part of the fastest growing SaaS start-up in NL or Europe?

My client has the best-in-class team with huge diversity:

o   In technology: from Mendix to Java;
o   In levels: junior, mid-level and senior;
o   In culture: Dutch, Macedonian, Iranian;
o   In gender: female leadership and female Java development
o   In education: mostly Masters degrees but also Bachelors with various studies

Training and personal development:

o   External training opportunities;
o   8 study days annually;
o   Access to Udemy training courses;
o   But most important of all: lots of skilled and enthusiastic colleagues who enjoy sharing their knowledge.

A leased car, a phone and a laptop;

25 vacation days + free between Christmas and New Year

And last but not least: fantastic drinks, game nights, awesome parties, LAN parties and more!

Interested or want more information, please contact Luuk Bosch on 06-27119690 or luuk@onearrow.nl